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ITS News and Announcements

  • Posted on 16 Sep 2026 by Becky Klein

    ITS staff will be performing maintenance on our Oracle databases this Sunday, September 20 between 7–9 a.m. During this time, Drake systems including Self Service, Banner Admin Pages, ProcessMaker, eTranscripts, TouchNet, and others may be unavailable. This work is necessary to maintain the security of University data. If you experience issues after the maintenance is complete, contact...

    The post Planned Maintenance on Sun 12/21: ITS databases appeared first on Drake University Newsroom.

  • Posted on 15 Sep 2026 by Becky Klein

    ITS vendor partner ProcessMaker will be performing routine maintenance on the system the evening of Tuesday, September 15 starting around 6:45 p.m. and lasting approximately 8 hours. During this time, brief disruptions of a few minutes at a time may happen sporadically. Additionally, automated processes may be interrupted but will be queued to run after...

    The post Planned ProcessMaker Maintenance: Tues 9/15 appeared first on Drake University Newsroom.

  • Posted on 09 Sep 2026 by Becky Klein

    ITS is investigating a series of brief internet connectivity interruptions occurring today. These interruptions may cause Microsoft Teams calls, Azure Virtual Desktop (AVD) sessions, and other internet-dependent applications to disconnect unexpectedly. Current information indicates the impact is primarily affecting employee services, while student and guest internet access appears unaffected. ITS and our service provider are...

    The post Intermittent Internet Issues, Wed 9/9 appeared first on Drake University Newsroom.