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This is the official password change site for Drake University. For assistance changing your password, please follow these instructions or contact the ITS support center at 515-271-3001.

ITS News and Announcements

  • Posted on 12 Nov 2024 by Becky Klein

    ITS staff have resolved the wireless network issue. Thank you for your patience. Everyone should be able to reconnect to eduroam; if you connected to the guest network as a workaround, make sure to “forget” that network to avoid conflicts and errors. If you’re still experiencing issues, contact the ITS Support Center for help by...

    The post Resolved: Wireless Network Issue appeared first on Drake University Newsroom.

  • Posted on 12 Nov 2024 by Becky Klein

    ITS staff are aware of and investigating a wireless network issue; some people have reported not being able to connect and others have been bumped off the wireless network. We’ll provide updates as we work to resolve this issue.  If you’re being affected by this issue, contact the ITS Support Center by submitting a Network...

    The post Wireless Network Issue appeared first on Drake University Newsroom.

  • Posted on 24 Oct 2024 by Becky Klein

    ITS staff will be performing maintenance on the Banner system beginning Saturday, Oct. 26 at 7 p.m. and lasting approximately 12 hours, with the system available around 7 a.m. on Sunday, Oct. 27. During this time, Self Service, Admin Pages, TouchNet, ProcessMaker, eTranscripts, and other systems connected to Banner will be unavailable. This downtime is...

    The post Planned Maintenance: Banner and Connected Systems  appeared first on Drake University Newsroom.