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ITS News and Announcements

  • Posted on 05 Apr 2024 by Becky Klein

    ITS staff will be performing necessary maintenance on our wireless network tonight, Friday, April 5 beginning at 10 p.m. and lasting 2-3 hours. During this time, the wireless network may be unavailable for brief periods of time as updates are made. If you experience issues accessing the network after the maintenance period, submit a Network...

    The post Planned Maintenance: Wireless Network appeared first on Drake University Newsroom.

  • Posted on 03 Apr 2024 by Becky Klein

    ITS has resolved the wireless network issue. Thank you for your patience. If you’re still experiencing issues, contact the ITS Support Center for help by visiting service.drake.edu/its or calling 515-271-3001.  To receive SMS outage notifications, opt in by texting DrakeITSALERTS to phone 226787. Make sure you’re signed up to receive text Bulldog Alerts; check your...

    The post Resolved: Wireless Network Issues appeared first on Drake University Newsroom.

  • Posted on 03 Apr 2024 by Becky Klein

    ITS staff and our vendor, Cisco, have identified a recent system change that caused the wireless network issue. We’ve implemented a workaround, and at this point all users should be able to connect normally to our wireless networks, including eduroam and DUGuest. We continue to work on fully restoring service; we’ll keep you posted on...

    The post Update: Wireless Network Issues appeared first on Drake University Newsroom.