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ITS News and Announcements

  • Posted on 22 Jul 2024 by Becky Klein

    ITS staff resolved a brief service interruption with our Ethos integration platform; some people experienced issues logging into the Self Service dashboard, ProcessMaker functionality, and looking up data from Banner. If you’re still experiencing issues, contact the ITS Support Center for help by visiting service.drake.edu/its, calling 515-271-3001, or visiting the lower level of Carnegie Hall.

    The post Resolved: Ethos Integration System Issue appeared first on Drake University Newsroom.

  • Posted on 19 Jul 2024 by Becky Klein

    Microsoft has reported that their technicians have resolving the issue reported last night impacting Teams, OneDrive, Azure Virtual Desktop, and other Microsoft products. ITS staff have been monitoring progress and are confident our core services are online and working normally. If you’re still experiencing issues, contact the ITS Support Center for help by visiting service.drake.edu/its,...

    The post Resolved: Microsoft Issue appeared first on Drake University Newsroom.

  • Posted on 19 Jul 2024 by Becky Klein

    ITS staff were notified this evening of an issue affecting Microsoft users in the central US; some people may experience challenges connecting to and using Teams, OneDrive, Azure Virtual Desktop, and other Microsoft products. Microsoft technicians are working to resolve the issue as quickly as possible. Information on service status is available at status.cloud.microsoft. If...

    The post Microsoft Issue appeared first on Drake University Newsroom.