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ITS News and Announcements

  • Posted on 20 Apr 2018 by Carla Herling
    Thank you for your patience. ITS has now resolved the Drake Business Intelligence outage. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these notifications via text message, opt in by texting DrakeITS2018 to phone number 226787.

  • Posted on 20 Apr 2018 by Carla Herling
    Earlier this morning, ITS was made aware of a Drake Business Intelligence (BI) outage. Currently, authorized users can access the Drake BI site (bi.drake.edu) but the system returns an error when they select most reports in the site. ITS is diligently working towards a resolution. We will provide updates and will let you know when […]

  • Posted on 20 Apr 2018 by Carla Herling
    The ITS Support Center in the lower level of Carnegie Hall will be closed on Sundays, April 22 and 29 due to Relays. If you encounter technology issues on those days, please call 515-271-3001 for remote assistance.