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ITS News and Announcements

  • Posted on 05 Jun 2023 by Gillian Mohn

    As of 9:00 am, ITS became aware of a wireless connection issue in Cowles Library, Occupational Therapy, and Collier Scripps. Some users are not able to connect to eduroam or DUGuest. We will provide updates as we identify the cause and resolve the issue. Thank you for your patience.

    The post Wireless service interruption appeared first on Drake University Newsroom.

  • Posted on 04 Jun 2023 by Gillian Mohn

    This morning at approximately 10:00 am, several ITS services became inaccessible including Banner, Self-Service, and the drake.edu website. This outage was related to scheduled maintenance performed earlier in the morning. The issue has been resolved and all services are restored. Hosted services such as Blackboard and email were not impacted. We apologize for the disruption...

    The post Service outage resolved appeared first on Drake University Newsroom.

  • Posted on 19 May 2023 by Gillian Mohn

    As of 10:00 a.m. May 19, the Ellucian issue affecting ProcessMaker and the Self Service Experience dashboard has been resolved. Users were experiencing issues accessing these services. ProcessMaker and the Self Service Experience dashboard should now be accessible. Thank you for your patience. If you are still experiencing issues with these services, visit service.drake.edu/its, call...

    The post ProcessMaker and Self Service partial systems outage resolved appeared first on Drake University Newsroom.