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ITS News and Announcements

  • Posted on 01 Apr 2020 by James McNab

    Thank you for your patience. ITS has now resolved the Panopto outage. Panopto technicians were able to identify and correct the issue preventing users from creating and viewing content. If you continue to experience issues, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue. If you’d like to receive these...

    The post Panopto Outage Resolved appeared first on Drake University Newsroom.

  • Posted on 01 Apr 2020 by James McNab

    At 3:40 p.m., ITS was made aware of a Panopto outage. This is affecting the ability to make or view recordings on the service. ITS is diligently working with the vendor towards a resolution. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience.

    The post Panopto Outage appeared first on Drake University Newsroom.

  • Posted on 31 Mar 2020 by James McNab

    At 1:25 p.m., ITS learned of an outage affecting Panopto. At 1:33 p.m., ITS staff resolved the issue. If you continue to experience any problems, please contact the support center at 515-271-3001 or visit service.drake.edu/its for assistance.

    The post Panopto Outage Resolved appeared first on Drake University Newsroom.