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ITS News and Announcements

  • Posted on 19 Jul 2017 by Shawn Madsen
    Thank you for your patience. ITS has now resolved the troubles validating identity with SMS (TXT messages) in the Password Manager. If you continue to experience issues, please contact the Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue.

  • Posted on 19 Jul 2017 by Shawn Madsen
    At 8:30 a.m., ITS was made aware of problems validating security questions through SMS (TXT messages) in our Password Manager. We have identified a resolution and are working on implementation. In the process the Password Manager and other select websites will be temporarily unavailable. These sites include faculty.cbpa.drake.edu, cphs-web.drake.edu, informatics.drake.edu, live.drake.edu, and off-campus document access through documents.drake.edu. ITS […]

  • Posted on 17 Jul 2017 by Peter Lundstedt
    Mobile phones, tablets, and laptops continue to provide us with the opportunity to work "on the go," but this added convenience can also mean greater risk. These personal devices are making it easier to store and access both personal and University information, but they are also easy to steal or misplace. Do you know what […]