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ITS News and Announcements

  • Posted on 22 May 2024 by Becky Klein

    ITS has resolved the network outage impacting the eduroam and DUGuest wired and wireless networks. Thank you for your patience. If you’re still experiencing issues, contact the ITS Support Center for help by visiting service.drake.edu/its, calling 515-271-3001, or visiting the lower level of Carnegie Hall.  To receive SMS outage notifications, opt in by texting DrakeITSALERTS...

    The post Resolved: Network Outage appeared first on Drake University Newsroom.

  • Posted on 22 May 2024 by Christopher Mielke

    ITS staff are aware of and investigating an outage affecting both the wired and wireless networks on campus; some people may not be able to connect to eduroam or DUGuest, and others are being prompted to accept the network certificate. We’ll provide updates as we work to resolve this issue.  If you’re being affected by...

    The post Network Outage appeared first on Drake University Newsroom.

  • Posted on 21 May 2024 by Becky Klein

    Accruent will be conducting regularly scheduled system maintenance on the Event Management System (EMS) the evening of Thursday, May 23 between 8 p.m. – 1 a.m. CT. While the EMS maintenance window is designated for the entire time period, any outages will only last 10-15 minutes. If you experience service interruptions outside this maintenance window, submit...

    The post Planned Maintenance: EMS Software appeared first on Drake University Newsroom.