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This is the official password change site for Drake University. For assistance changing your password, please follow these instructions or contact the ITS support center at 515-271-3001.

ITS News and Announcements

  • Posted on 29 May 2024 by Becky Klein

    ITS has resolved the issue impacting the DUGuest wireless network. Thank you for your patience. If you’re still experiencing issues, contact the ITS Support Center for help by visiting service.drake.edu/its, calling 515-271-3001, or visiting the lower level of Carnegie Hall.

    The post Resolved: DUGuest Issue appeared first on Drake University Newsroom.

  • Posted on 29 May 2024 by Becky Klein

    ITS staff are aware of and investigating an issue with the DUGuest wireless network; reports indicate people are unable to connect to the network. We’ll provide updates as we work to resolve this issue.  If you’re being affected by this issue, contact the ITS Support Center by submitting a Network Issue ticket, calling 515-271-3001, or...

    The post DUGuest Issue appeared first on Drake University Newsroom.

  • Posted on 28 May 2024 by Becky Klein

    Accruent EMS will be applying upgrades to our event management system (EMS) on Wednesday, May 29 between 9 p.m. – 5 a.m. CT. While the maintenance window is designated for the entire time period, any outages causing the system to be unavailable will only last 10-15 minutes. If you experience service interruptions outside this maintenance...

    The post Planned upgrade: EMS Software appeared first on Drake University Newsroom.