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This is the official password change site for Drake University. For assistance changing your password, please follow these instructions or contact the ITS support center at 515-271-3001. You need your password to sign into systems such as BlackBoard, email, myDrake, Drake's wireless networks, computer labs, VDI, etc.

ITS News and Announcements

  • Posted on 29 Jul 2022 by Jerome Hilscher

    As many users of SPSS are aware, there is a need for a new license key. We have been working with our vendor since Mid-June to ensure we have the correct license key, but we are are now awaiting for IBM to deliver the correct license key. We appreciate your patience and will post an...

    The post SPSS License Update appeared first on Drake University Newsroom.

  • Posted on 21 Jul 2022 by Becky Klein

    Thank you for your patience. ITS has resolved the issues impacting our MS SQL database environment. All services should be restored, including EMS, PaperCut, Metasys, Citrix, Password Manager, and others. If you continue to experience issues with any of these systems, contact the ITS Support Center at 515-271-3001 or visit service.drake.edu/its to report your issue....

    The post Database Environment Outage Resolved appeared first on Drake University Newsroom.

  • Posted on 21 Jul 2022 by Becky Klein

    Microsoft resolved the Teams outage overnight and services are restored. If you continue to experience issues when accessing Microsoft Teams on any device, contact the ITS Support Center at 515-271-3001, or visit service.drake.edu/its to report your issue.

    The post Microsoft Teams Outage Resolved appeared first on Drake University Newsroom.