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This is the official password change site for Drake University. For assistance changing your password, please follow these instructions or contact the ITS support center at 515-271-3001.

ITS News and Announcements

  • Posted on 21 Nov 2025 by Becky Klein

    ITS has resolved the network issues we experienced last evening. One of our internet service providers experienced a problem that caused some network traffic to fail until we reset the connection. Thank you for your patience. If you’re still experiencing issues, contact the ITS Support Center for help by visiting service.drake.edu/its, calling 515-271-3001, or visiting...

    The post Resolved: 11/20 Network Issues appeared first on Drake University Newsroom.

  • Posted on 21 Nov 2025 by Becky Klein

    ITS staff are aware of and investigating network issues; reports have indicated issues on both wired and wireless connections in multiple buildings on campus.. We’ll provide updates as we work to resolve this issue. If you’re being affected by this issue, contact the ITS Support Center by submitting a Network Issue ticket, calling 515-271-3001, or...

    The post Network Issues – 11/20 appeared first on Drake University Newsroom.

  • Posted on 20 Nov 2025 by Becky Klein

    ITS has resolved the Banner and Self Service issue. Thank you for your patience. If you’re still experiencing issues, contact the ITS Support Center for help by visiting service.drake.edu/its, calling 515-271-3001, or visiting the lower level of Carnegie Hall with your device. To receive ITS news posts via email, opt in by completing this form....

    The post Resolved: Banner & Self Service Issue, 11/20 appeared first on Drake University Newsroom.