Posted on 01 Apr 2026 by Becky Klein ITS has resolved the communication issue impacting TouchNet and Banner. Thank you for your patience. If you’re still experiencing issues, contact the ITS Support Center for help by visiting service.drake.edu/its, calling 515-271-3001, or visiting the lower level of Carnegie Hall with your device. To receive ITS news posts via email, opt in by completing this form. To receive SMS outage notifications,... The post Resolved: TouchNet Issue appeared first on Drake University Newsroom.
ITS has resolved the communication issue impacting TouchNet and Banner. Thank you for your patience. If you’re still experiencing issues, contact the ITS Support Center for help by visiting service.drake.edu/its, calling 515-271-3001, or visiting the lower level of Carnegie Hall with your device. To receive ITS news posts via email, opt in by completing this form. To receive SMS outage notifications,...
The post Resolved: TouchNet Issue appeared first on Drake University Newsroom.
Posted on 01 Apr 2026 by Becky Klein ITS staff are aware of and investigating an issue with communication between TouchNet and the Banner system. We’ll provide updates as we work to resolve this issue. If you’re being affected by this issue, contact the ITS Support Center by submitting a TouchNet Issue ticket, calling 515-271-3001, or visiting the lower level of Carnegie Hall with your device. To receive ITS news posts via email, opt in by completing this... The post TouchNet Issue, April 1 appeared first on Drake University Newsroom.
ITS staff are aware of and investigating an issue with communication between TouchNet and the Banner system. We’ll provide updates as we work to resolve this issue. If you’re being affected by this issue, contact the ITS Support Center by submitting a TouchNet Issue ticket, calling 515-271-3001, or visiting the lower level of Carnegie Hall with your device. To receive ITS news posts via email, opt in by completing this...
The post TouchNet Issue, April 1 appeared first on Drake University Newsroom.
Posted on 31 Mar 2026 by Becky Klein ITS vendor partner ProcessMaker will be performing routine maintenance on the system starting this evening, Tuesday, March 31, at 6:45 p.m. and lasting approximately 8 hours. During this time, brief disruptions of a few minutes at a time may happen sporadically. Additionally, automated processes may be interrupted but will be queued to run after the work is completed. If you... The post Planned ProcessMaker Maintenance: March 31 appeared first on Drake University Newsroom.
ITS vendor partner ProcessMaker will be performing routine maintenance on the system starting this evening, Tuesday, March 31, at 6:45 p.m. and lasting approximately 8 hours. During this time, brief disruptions of a few minutes at a time may happen sporadically. Additionally, automated processes may be interrupted but will be queued to run after the work is completed. If you...
The post Planned ProcessMaker Maintenance: March 31 appeared first on Drake University Newsroom.