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This is the official password change site for Drake University. For assistance changing your password, please follow these instructions or contact the ITS support center at 515-271-3001. You need your password to sign into systems such as BlackBoard, email, myDrake, Drake's wireless networks, computer labs, VDI, etc.

ITS News and Announcements

  • Posted on 05 Jun 2023 by Gillian Mohn

    Thank you for your patience. ITS has now resolved the network service interruption. We apologize for the interruption and appreciate your patience as we monitored and resolved the issue. If you continue to have issues connecting, please contact the support center at 515-271-3001 or visit service.drake.edu/its to report your issue.

    The post Wireless network interruption resolved appeared first on Drake University Newsroom.

  • Posted on 05 Jun 2023 by Gillian Mohn

    As of 9:00 am, ITS became aware of a wireless connection issue in Cowles Library, Occupational Therapy, and Collier Scripps. Some users are not able to connect to eduroam or DUGuest. We will provide updates as we identify the cause and resolve the issue. Thank you for your patience.

    The post Wireless service interruption appeared first on Drake University Newsroom.

  • Posted on 04 Jun 2023 by Gillian Mohn

    This morning at approximately 10:00 am, several ITS services became inaccessible including Banner, Self-Service, and the drake.edu website. This outage was related to scheduled maintenance performed earlier in the morning. The issue has been resolved and all services are restored. Hosted services such as Blackboard and email were not impacted. We apologize for the disruption...

    The post Service outage resolved appeared first on Drake University Newsroom.