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ITS News and Announcements

  • Posted on 03 Feb 2025 by Becky Klein

    ITS staff and our vendor partner, ellucian, have resolved an issue with attachments in Finance Self Service through WebXtender. If you’re still experiencing this issue, contact the ITS Support Center by submitting a myDrake/Self Service/Internal Site Issue ticket, calling 515-271-3001, or visiting the lower level of Carnegie Hall.

    The post Attachments in Finance Self Service appeared first on Drake University Newsroom.

  • Posted on 19 Dec 2024 by Becky Klein

    ITS staff will be performing routine maintenance tonight between 9 p.m. – 1 a.m. During this time, ITS supported systems may be unavailable. If you experience issues after the maintenance is complete, contact the ITS Support Center for help by visiting service.drake.edu/its, calling 515-271-3001, or visiting the lower level of Carnegie Hall.  To see the...

    The post Planned maintenance tonight: ITS systems appeared first on Drake University Newsroom.

  • Posted on 19 Dec 2024 by Becky Klein

    ITS staff will be performing routine maintenance on our Oracle databases this Sunday, Dec. 22 between 7 – 9 a.m. During this time, Drake systems including Self Service, Banner, ProcessMaker, eTranscripts, and Touchnet may be unavailable. This work is necessary to maintain the security of University data. If you experience issues after the maintenance is...

    The post Planned Maintenance on Sunday: ITS databases appeared first on Drake University Newsroom.