Posted on 21 Apr 2026 by Becky Klein ITS staff will be performing maintenance on Banner and Self Service on Saturday, April 25 starting at 7 p.m. and lasting until approximately Sunday, April 26 at 9 a.m. During this time, Admin Pages, Self Service, ProcessMaker, TouchNet, and other connected systems will be unavailable. This downtime is necessary to install the latest mandatory updates... The post Planned Banner Maintenance: April 25 appeared first on Drake University Newsroom.
ITS staff will be performing maintenance on Banner and Self Service on Saturday, April 25 starting at 7 p.m. and lasting until approximately Sunday, April 26 at 9 a.m. During this time, Admin Pages, Self Service, ProcessMaker, TouchNet, and other connected systems will be unavailable. This downtime is necessary to install the latest mandatory updates...
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Posted on 10 Apr 2026 by Becky Klein ITS vendor partner ProcessMaker will be performing routine maintenance on the system starting this evening, Tuesday, April 14, at 6:45 p.m. and lasting approximately 8 hours. During this time, brief disruptions of a few minutes at a time may happen sporadically. Additionally, automated processes may be interrupted but will be queued to run after the work is completed. If you... The post Planned ProcessMaker Maintenance: April 14 appeared first on Drake University Newsroom.
ITS vendor partner ProcessMaker will be performing routine maintenance on the system starting this evening, Tuesday, April 14, at 6:45 p.m. and lasting approximately 8 hours. During this time, brief disruptions of a few minutes at a time may happen sporadically. Additionally, automated processes may be interrupted but will be queued to run after the work is completed. If you...
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Posted on 01 Apr 2026 by Becky Klein ITS has resolved the communication issue impacting TouchNet and Banner. Thank you for your patience. If you’re still experiencing issues, contact the ITS Support Center for help by visiting service.drake.edu/its, calling 515-271-3001, or visiting the lower level of Carnegie Hall with your device. To receive ITS news posts via email, opt in by completing this form. To receive SMS outage notifications,... The post Resolved: TouchNet Issue appeared first on Drake University Newsroom.
ITS has resolved the communication issue impacting TouchNet and Banner. Thank you for your patience. If you’re still experiencing issues, contact the ITS Support Center for help by visiting service.drake.edu/its, calling 515-271-3001, or visiting the lower level of Carnegie Hall with your device. To receive ITS news posts via email, opt in by completing this form. To receive SMS outage notifications,...
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